Industry
Travel & Hospitality
Why Inboxi Works for Travel & Hospitality
In an industry where timing is everything, Inboxi ensures your guests are never left in the dark. By integrating your communication directly into the messaging apps travelers use on the go, you can provide instant peace of mind through automated itineraries and check-in alerts. Inboxi works by centralizing guest interactions, allowing your team to scale personalized support and drive repeat bookings through timely, relevant promotions.
Instant Booking & Confirmation
Automate the delivery of booking confirmations and digital itineraries as soon as a reservation is made.
Seamless Check-in/Out Alerts
Provide guests with pre-arrival instructions and automated reminders for check-out times, including links for express digital check-out.
Proactive Flight & Travel Updates
Keep travelers at ease with real-time flight status alerts, gate changes, or transportation delays.
Personalized Concierge Support
Scale your service by resolving frequent questions about amenities, local attractions, or pool hours via automated chat.
Dynamic Upsell Opportunities
Increase revenue by sending timely offers for room upgrades, spa treatments, or late check-outs during the guest's stay.
Automated Feedback & Reviews
Boost your online reputation by automatically sending post-stay surveys and links to review platforms shortly after departure.
Key Features Used
Multi-Channel Messaging
Reach travelers globally on the apps they use most, ensuring critical updates are seen instantly.
Scheduled Reminder Campaigns
Automate the delivery of check-in reminders and packing lists to keep guests prepared.
Chatbot Flows for Booking
Allow guests to browse availability and complete reservations directly within the chat interface.
Intelligent Contact Segmentation
Categorize your database into travelers and travel agents to send highly relevant property updates and offers.
Secure Itinerary File Attachments
Instantly deliver boarding passes, hotel vouchers, and full digital itineraries as secure PDF attachments.
Business Benefits
Elevated Guest Experience
Provide a modern, frictionless journey by offering instant assistance and updates throughout the entire trip.
Increased Direct Bookings
Drive more revenue by engaging travelers directly with personalized offers and easy booking flows.
Reduced Operational Load
Automate routine tasks like check-in reminders and FAQs, allowing staff to focus on high-touch guest service.
Improved Brand Reputation
Capture higher review scores by automatically collecting post-trip feedback and resolving issues in real-time.
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