Feature
Visual Chatbot Builder
No-Code Automation Across Channels
This feature provides a No-code flow builder for creating automated conversation flows, allowing businesses to build sophisticated, multi-step chatbots that work across all major messaging channels
No-Code Visual Builder
Visual drag-and-drop builder - Create chatbots without coding.
Universal Channel Deployment
Works everywhere - Same chatbot works on WhatsApp, Messenger, and Instagram.
Direct Product Integration
Product integration - Show your products directly in WhatsApp conversations.
Conditional Flow Routing
Smart routing - Send customers to different paths based on their answers.
Interactive Response Handling
Wait for responses - Ask questions and wait for customer replies.
Scheduled Follow-up Actions
Delayed actions - Send follow-up messages hours or days later.
External System Integration (APIs)
Connect to your systems - Integrate with your CRM, database, or other tools.
Dynamic Message Personalization
Personalized messages - Use customer names and custom data in messages.
Global Language Support
Multi-language - Create chatbots in English, Arabic, or any language.
Human-in-the-Loop Handoff
Agent takeover - Your team can jump into any conversation at any time.
Multi-Step Flow Design
Complex flows - Build sophisticated conversation flows with multiple steps.
Flexible Automation Triggers
Multiple triggers - Start chatbots with keywords, tags, schedules, or API calls.
Who can benefit?
This feature is designed for teams that need powerful automation capabilities without reliance on developers, maximizing speed and minimizing costs.
Operations & Support Managers
They can use the No-Code Visual Builder to quickly set up sophisticated automation flows. This allows them to offload routine inquiries, handle lead qualification, and use Smart routing to direct customers efficiently.
Marketing & Sales Teams
They leverage the builder to create interactive, personalized journeys that work seamlessly across WhatsApp, Messenger, and Instagram. They can trigger flows instantly using Multiple triggers and use product integration to drive sales directly within the chat.
Analysts & Technical Integrators
They can quickly prototype and deploy complex solutions. The ability to connect to your systems (CRM, database, etc.) allows them to integrate automation directly into their existing IT infrastructure without needing custom code.
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