Industry
Automotive & Transportation
Why Inboxi Works for Automotive & Transportation
In the fast-moving automotive world, staying top-of-mind is the key to customer retention. Inboxi works by bridging the gap between the dealership and the driver, delivering critical service reminders and vehicle updates directly to their preferred messaging apps. By automating the scheduling of test drives and maintenance appointments, you remove friction from the sales and service funnel. Inboxi ensures that every communication—from a recall notice to a promotional offer for accessories—is timely, professional, and designed to build long-term loyalty.
Proactive Maintenance Notifications
Keep vehicles in peak condition by sending automated vehicle maintenance notifications based on service intervals.
Reduced No-Shows
Ensure high service volume with automated service appointment reminders sent directly to the customer's mobile device.
Seamless Sales Leads
Accelerate the sales process by allowing customers to perform test drive scheduling through instant messaging.
Rapid Vehicle Support
Resolve technical or sales questions quickly with dedicated customer support for vehicle inquiries.
Revenue Growth
Drive additional sales by sharing targeted parts and accessories promotions with existing vehicle owners.
Critical Safety Communication
Ensure driver safety and compliance by delivering urgent recall notifications instantly.
Service Excellence
Improve dealership operations by implementing automated customer feedback collection after every service or sales visit.
Key Features Used
WhatsApp Business Catalog (Vehicles & Parts)
Showcase your current vehicle inventory and available spare parts directly within the app for easy customer browsing.
Scheduled Maintenance Campaigns
Automatically trigger service reminders and maintenance alerts based on vehicle mileage or time intervals.
Service Booking Chatbots
Implement automated flows that allow customers to check workshop availability and book service appointments instantly.
AI Support Agent for Vehicle Inquiries
Deploy an intelligent assistant to provide immediate answers to technical specifications, pricing, or vehicle availability.
Advanced Contact Segmentation
Categorize your database into current vehicle owners and new prospects to ensure your marketing and service messages are perfectly targeted.
Business Benefits
Increased Service Revenue
Boost workshop utilization by automating maintenance reminders and making service booking frictionless for customers.
Faster Sales Conversion
Reduce the time from lead to sale by providing instant vehicle information and 24/7 test drive scheduling.
Enhanced Driver Safety & Compliance
Ensure critical recall and safety information reaches drivers instantly on their most-used devices.
Improved Customer Retention
Build long-term dealership loyalty through personalized ownership support and timely post-service follow-ups.
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